Refund policy
RETURN & REFUND POLICYย
Rinkside Mahjongโข Return & Refund Policy
We want you to love your Rinkside Mahjongโข set.
100% Satisfaction Guarantee
Your complete satisfaction is our priority. If you aren't completely in love with your Rinkside Mahjongโข set, contact us within 14 days of delivery and weโll make the return process simple.
Your complete satisfaction is our priority. If you aren't completely in love with your Rinkside Mahjongโข set, contact us within 14 days of delivery and weโll make the return process simple.
Pre-Order & Production Protection
Rinkside Mahjongโข collections are produced in limited, small-batch runs. Because these boutique sets are crafted and imported to order, our upcoming delivery timeline is estimated for October.
Rinkside Mahjongโข collections are produced in limited, small-batch runs. Because these boutique sets are crafted and imported to order, our upcoming delivery timeline is estimated for October.
We protect our pre-order clients completely: You can cancel your pre-order at any time prior to shipment for an immediate, 100% full refund. Simply email us at members@hockeyismycountryclub.com and our team will process your refund instantly, no questions asked.
Returns After Delivery
We happily accept eligible returns requested within 14 days of delivery. To qualify for a return, the product must be unused, undamaged, and returned with all original components, accessories, packaging, and materials.
We happily accept eligible returns requested within 14 days of delivery. To qualify for a return, the product must be unused, undamaged, and returned with all original components, accessories, packaging, and materials.
To request a return, contact: members@hockeyismycountryclub.com. Please include your name and order number.
Note: Unless the product arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives. If an item is damaged or defective, contact us right away at members@hockeyismycountryclub.com with your order number and photographs showing the issue. We will review it immediately and replace your set at zero cost to you.
Please inspect your order when it arrives. If an item is damaged or defective, contact us right away at members@hockeyismycountryclub.com with your order number and photographs showing the issue. We will review it immediately and replace your set at zero cost to you.